Xpress Printing

Frequently asked questions

How do I place an order?

Browse the catalog, open a product, choose your size / quantity / options to see a live price, and add it to your cart. At checkout you enter your contact details and can upload your design file. We'll email you to confirm.

How does payment work?

We don't take payment online. Once we review your order we'll request a 50% deposit to begin production; the balance is due on pickup. We'll send payment details after your order comes in.

How long does printing take?

Most jobs are ready in 3–5 business days after artwork approval and deposit. Need it sooner? Rush service (1–2 days) is available on many products for an additional fee — just ask.

What files should I send?

High-resolution PDF is preferred (300 DPI, CMYK, with bleed where applicable). We also accept common image formats. Not sure? Upload what you have and we'll check it, or we can help with design.

Do you offer design services?

Yes — we started as a graphic design firm. If you need artwork created or fixed up for print, add our design service or contact us.

Can I get a custom size or a product not listed?

Absolutely. Many products support custom sizes, and we do plenty of work that isn't in the online catalog. Send us the details for a quote.

Delivery or pickup?

Orders are picked up at our shop at 1019 W. Golf Rd., Hoffman Estates. Ask us about delivery options for large orders.

FAQs · Xpress Printing